More than ever, your company's online reputation matters. Do you know what people are saying about your service, your brand... even your employees... across social media, blogs, newsletters and review sites? It can be challenging to stay on top of the myriad channels, and to appropriately reply to customers.
Our team of professionals will help increase your reputation and improve overall customer satisfaction; this in turn improves your bottom line. We use "listening" tools and services to monitor platforms like Twitter, Instagram, YouTube, Consumer Affairs, BBB, Glassdoor and many others.